Follow the steps described in the Recovering from a Software Failure section to recover from a software failure. In all of these cases, the switch does not pass the power-on self-test (POST), and there is no connectivity. Switch software can be corrupted during an upgrade by downloading the incorrect file to the switch, and by deleting the imageįile. Information About Troubleshooting the Software Configuration On the nature of the problem, you can use the command-line interface (CLI), Device Manager, or Network Assistant to identifyĪdditional troubleshooting information, such as LED descriptions, is provided in the hardware installation guide. This chapter describes how to identify and resolve software problems related to the Cisco IOS software on the switch. Troubleshooting the Software Configuration Feature History for Troubleshooting Software Configuration.Additional References for Troubleshooting Software Configuration.Example: Performing a Traceroute to an IP Host.Configuration Examples for Troubleshooting Software.Scenarios to Troubleshoot Power over Ethernet (PoE).
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